2-1-1 is Virginia’s central source for information and referrals for essential health and human service needs.
● At the 2-1-1 website, 211virginia.org, people can search for resources, view important alerts, and find out how to contact 211 by email, chat or phone.
● People can dial 2-1-1. This is a free phone number that provides information about local resources such as food assistance, shelter, utility assistance, and health care. It is available 24 hours a day, 7 days a week. When someone dials 2-1-1, a trained professional listens to the situation and suggests sources of help using one of the largest databases of health and human services in Virginia. All referrals are confidential.
● If an organization provides ongoing services to the general public, they are encouraged to add their organization to the 2-1-1 database through the link “Update/Add Your Agency” at the top of the 2-1-1 website.